Introduction

At Rebel Release, we believe in embracing the unconventional and defying the ordinary. Our mission is to inspire authenticity and individuality through curated collections that celebrate self-expression. To ensure your unique finds reach you promptly and securely, we've designed a shipping policy that is straightforward and reliable.

Shipping Destinations

We currently ship to [list of countries or specify if international shipping is available]. If your location is not listed, please contact our customer support team at support@rebelrelease.com to inquire about potential shipping options.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options to meet your needs.

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Shipping Confirmation and Order Tracking

You will receive a shipping confirmation email once your order has shipped, which will include a tracking number. You can track the progress of your shipment using the tracking number provided.

Customs, Duties, and Taxes

Rebel Release is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Rebel Release is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our customer support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Missing or Lost Packages

If your package appears to be lost in transit, please contact us at support@rebelrelease.com. We will work with the shipping carrier to investigate and resolve the issue. Please note that we are not responsible for packages that are confirmed as delivered by the carrier.

Incorrect Shipping Addresses

We are not responsible for orders shipped to incorrect addresses provided by the customer. Please double-check your shipping address before finalizing your order. If you notice an error after placing your order, please contact us immediately at support@rebelrelease.com.

Returns and Exchanges

For information on how to return or exchange an item, please refer to our Refund Policy. We aim to provide a hassle-free return process and ensure your satisfaction with every purchase.

Contact Us

If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team:

Rebel Release Customer Support Email: support@rebelrelease.com

Thank you for shopping with Rebel Release. Together, let's continue to defy the ordinary and embrace the unconventional.